BT Group experienced impressive growth in customer interactions facilitated by Aimee. Aimee handles up to 60,000 customer conversations per week, up from about 30,000 per week just two years ago.

BT and Global have announced a 10-year partnership to upgrade payphones in the UK and launch more digital hubs for local communities. In a move to provide better connectivity and hyper-local ...

The chief executive of BT Global Services has resigned following the announcement of a profit warning in his division earlier today. Francois Barrault had only been in the role since April last year.

UK’s leading telco announces step forward in partnership with IT giant, deepening collaboration to offer customers cloud WAN ...

the Annual Salary Survey, and supplementary insight from Campaign's Best Places to Work Regular data-led insight reports from Campaign Red, our new global insights and data intelligence tool ...

8/8 The crews spend Christmas at sea as they take part in the BT Global Challenge yacht race.

BT Australasia is part of BT Global Services, a global leader in the provision of managed IT services for large corporate and public sector customers. Serving over 250 customers in Australia including ...

chief executive of BT Global Services. The agreement also covers the management of secure inbound and outbound internet traffic using BT’s managed firewall service.