Businesses are increasingly integrating advanced technologies to transform their operations and unify their communications ...

The reported prospect of a sale of Avaya or some of its assets would boost the company's ability to be more nimble in the market, solution providers said, as it could shed the vendor's massive debt.

AI creates new opportunities for better revenue outcomes through more accurate predictions about servicing customers across ...

Avaya has advised customers and resellers of a planned “evolution” of its products that starts with a requirement to license ...

Avaya CEO Kevin Kennedy is stepping down after eight years of running the unified communications specialist as the company prepares to exit Chapter 11 bankruptcy protection this fall. Taking the ...

BRADENTON, Fla. (WWSB) - It was a regular morning for 12-year-old Avaya Harris. She was on her way to school, on her regular ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global enterprise software leader, today announced its new Avaya Infinity™ platform. Built to unify fragmented customer experiences, Avaya Infinity ...

UC giant Avaya is filing for bankruptcy for the second time in six years, pointing in its filing to unsecured claims valued in millions from the likes of Verint Americas, Microsoft and solution ...

Avaya provides solutions to enhance and simplify communications and collaboration, including unified communications and contact center solutions. The company focuses on cloud communications and a ...

Your Avaya desk phone can perform some pretty advanced tasks if you know how to navigate the phone’s settings. A schematic and glossary of the phone, its buttons and icons is available on the Avaya ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...

Redefine the contact center as your connection center with Avaya Infinity™ platform. Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented ...