You can talk to an AI chatbot about pretty much anything, from help with daily tasks to the problems you may need to solve. Its answers reflect the human data that taught it how to act like a person; ...

At its core, the law prohibits health insurers from using AI as the sole basis for denying health insurance claims, ensuring that human judgment remains integral to coverage decisions. This isn ...

AI can identify when a driver runs a stop sign. It’s a powerful tool that can help fleets identify risk and improve safety. But it has its shortcomings. That’s where human intelligence comes in.

But while AI excels at automation and data-driven insights, it lacks the empathy and critical thinking that human agents provide. In 2025, the most effective customer service models will be human ...