In a recent incident that has drawn significant attention, Mohandas Pai, former CFO and Board Member at Infosys, criticised IndiGo for its poor treatment of passengers. Pai took to social media to share his experience on flight 6E 7407,

T V Mohandas Pai criticises Indigo Airlines for inadequate air conditioning and poor passenger treatment during flight 6E 7407 in Bengaluru.

In a post on X, Mohandas Pai strongly criticised IndiGo for leaving passengers on the tarmac without air conditioning.

Former Infosys-CFO Mohandas Pai on Sunday slammed IndiGo over air-conditioning inside the plane while it was at the Bengaluru airport. Pai, travelling from Bengaluru to Coimbatore, shared his ordeal on X (formerly Twitter),

Mohandas Pai's criticism comes on the heels of a damning assessment of IndiGo’s customer service in a recent survey by European claim processing agency AirHelp.

Passengers on flight 6E 7407 in Bengaluru were left without air conditioning while sitting on the tarmac in sweltering heat, Mohandas Pai complained in his post.